Returns & FAQ

Hey, we want to make sure that you love our products and quality is guaranteed.

If there is a print error or visible quality issue, let us know and we'll replace or refund it. For any quality issues, be sure to provide us with clear photos of the products on a flat, well-lit surface. Doing this will help us provide a speedy resolution.

Because products are made to order, we do not accept general returns or sizing-related returns.

Please read below for more details:

General Questions

Q: Who's the artist behind the merch / who designed the website?

A: Yonkbonkers; who is the most amazing and awesome and coolest and bestest demon dog in the whole wide world and the entire universe and the existence of everything ever.

Q: I forgot my question, I'm sorry.

A: That's totally okay, bud. Just take your time.

Q: Dad, can arson be a thing?

A: Fine, but only a little. I'd rather you do it here than out there.

Cancellations

All of our products are made to order especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production

Once your order has gone to production, you may be eligible for a replacement/resolution depending on the situation. After you’ve received your order, you have 30 days to address any quality issues.

Damaged/Quality Issues

For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.

Refunds policy

PayPal: Any refunds processed will show back up in your Paypal account balance within 24 business hours.

Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days depending on your bank.

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, and Apple Pay.

Will I have to pay any additional taxes on my order if I’m located outside of the US?

International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.